Frequently Asked Questions
Frequently Asked Questions (FAQ)
How long is the warranty on these systems?
Midea Heat Pumps
Tank - 5 Years | Compressor - 3 Years | Electronics, Parts & Labour - 1 Year
Solar Hot Water Systems
Tank & Panels - 5 Years | Labour - 3 Years | Parts - 1 Year
Gas Hot Water Systems
Heat Exchanger - 10 Years | Parts & Labour - 3 Years
Air Conditioner - 5 Years
Panels - Up to 25 Years | Battery - 10 Years | Inverter - 5 Years
Download Warranty Cards
Do you install in my area?
We service all metropolitan areas (exc. Darwin) and many major regional towns and areas.
How long until installation?
Depending on your selected product or area, installation could range between 2-4 weeks.
Are your systems noisy?
Our Midea® hot water systems have a noise level of 48dB. This level the same as a small fan or air conditioner.
Our Galaxy Air™ air conditioners have a Super Quiet Operation feature, which allows for optimal air distribution and keeps noise levels to a minimum.
Does the hot water heat pump have to be installed outside?
We recommend that your hot water heat pump is installed outside of your home. They can also be installed in garages, shed and verandahs. These systems require access to open air to function at their best.
I currently have a hot water heat pump with a bigger capacity. Will this system fit my needs?
Older units tend to operate just overnight, whereas these modern units are designed to operate continuously throughout the day. We recommend speaking to one of our Hot Water Experts at 1300 580 024 to confirm which system best suits your needs.